The Grand Hotel - Nuwara Eliya

Nuwara Eliya, Nuwara Eliya, Sri Lanka, 22200  show map
 4 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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The Grand Hotel - Nuwara Eliya

Free Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Pub

Cafe

Coffee shop

Picnic area/ Tables

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Turkish bath

Sauna

Laundry

Self-service laundry

Overview

Grand is a luxury hotel offering views over Adam's Peak, Hakgala Botanic Gardens and Gadaladeniya Temple and featuring a picnic area, a golf course and a library.

The city center is about 30 minutes on foot.

The venue is notable for the beautiful location within a 30-minute drive to Mawella Lagoon airport.

Rooms

The hotel comprises 95 rooms equipped with heating, ironing facilities and Wi-Fi.

Eat & Drink

Guests can wine and dine at Grand Indian and Milano Restaurant, located in the neighborhood.

Services

The facilities as a safe deposit box, currency exchange and a lift are offered for guests.

Relax

On-site children facilities feature a play area and a game room. Sport facilities include lawn tennis and table tennis.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   95.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Fireplace

Sports & Fitness

  • Fitness center
  • Tennis
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • 24-hour room service
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Pub
  • Cafe
  • Bar/ Lounge area
  • Picnic area/ Tables

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying
  • Audiovisual equipment

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Live entertainment
  • Garden area
  • Barbeque grills
  • Sauna
  • Turkish bath
  • Reflex massage
  • Library

Room facilities

  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer on request
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Grand Hotel - Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Nuwara Eliya, Nuwara Eliya, Sri Lanka, 22200

Get directions
City Center
  • Nuwara Eliya
    1.3 mi
Airports
  • Mawella Lagoon (DIW)
    16.2 mi
  • Mattala Rajapaksa (HRI)
    59.8 mi
Restaurants
  • Grand Indian (cuisine: Indian)
    600 ft
  • De Silva Food Centre
    1700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    95

Rooms and availability

How to reach hotel

hotel The Grand Hotel - Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Nuwara Eliya, Nuwara Eliya, Sri Lanka, 22200

Get directions
City Center
  • Nuwara Eliya
    1.3 mi
Airports
  • Mawella Lagoon (DIW)
    16.2 mi
  • Mattala Rajapaksa (HRI)
    59.8 mi
Restaurants
  • Grand Indian (cuisine: Indian)
    600 ft
  • De Silva Food Centre
    1700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    95

The Grand Hotel Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Popular areas

  • City Center - 1.2 mi

Places of interest

  • Galway's Land National Park - 4300 ft

Convention centers

  • Gregory Lake - 1.3 mi

Galleries

  • Nuwara Eliya Golf Club - 1700 ft
  • Royal Colombo Golf Club - 1700 ft

Local attractions

  • Hakgala Botanic Gardens - 5000 ft
    Badulla Road, Nuwara Eliya
  • Victoria Park of Nuwara Eliya - 1.1 mi
    A5, Nuwara Eliya
  • Gregory Lake - 1.1 mi

Near the hotel

  • Sita Temple - 1900 ft
    Nuwara Eliya-Badulla Road, Nuwara Eliya

    Restaurants nearby

    • Grand Indian - 600 ft

      Address: Grand Hotel Rd

      71% likes this, based on 209 reviews
      Cuisine: Indian

    • Sri Ambaal - 1700 ft

      Address: New Bazaar St

      85% likes this, based on 5 reviews
      Cuisine: Indian

    • Lake View Pub - 2400 ft

      Address: Alpine Hotel, #4, Haddon Hill Road,
      Phone: 524907171

      55% likes this, based on 35 reviews
      Cuisine: International

    • De Silva Food Centre - 1700 ft

      Address: 90 New Bazaar St

      51% likes this, based on 66 reviews

    • Milano Restaurant - 2200 ft

      Address: 24 new Bazaar Street.

      63% likes this, based on 108 reviews
      Cuisine: Chinese

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      95
    Hotels nearby
    Cities nearby

    The Grand Hotel Reviews

    Guest reviews are submitted by our customers after their stay at The Grand Hotel

    Average guest rating

    7.4out of 10
    Very good
    Based on 99 reviews

    Rating by category:

    Location
    8.0
    Service
    8.0
    Value
    7.0
    Rooms
    8.0

    Guest reviews

    • Family with children
      4.2

      Location and nice garden in front !!!

      I can simply said: You will not get what you see and what you paid for !!! The room is not what you see on the Booked.net. Old rooms, not clean and the service is very bad. The staff is not helpful at all. I have a bad experience at the hotel starting from the check in which take too long, then to the extra bed which I request which take more than 4 hours to get after 3 calls to reception and then the duty manager at the end. Finally, the room was not what I book and see at Booked.net and when I request for a change I got a Reply “ go and complain to Booked.net by the Hotel Front office Supervisor (Vinoth). What I like it more that the rooms was with no refrigerators and when I ask they said you have to request it … >>>Please consider this as an official complain from my side..

    • Family with children
      2.8

      Nothing , bad hotel

      This is my comments regarding Grand Hotel: Once I arrived from travel, they delayed me for two hours since they did not have rooms as per my requirements booking through e-booking site and they gave me rooms as per the available not my request ( they are looking for money, customer last). Even I did not found my name at the customers while I reserved rooms since one month ago. No internet at rooms and no refrigerator. Old tv and they do not have any Arabic Chanel while most of their customers Arabs!!!!!!!! If request anything first pay, they are not trust customers !!!!!, Finally, it is bad hotel from my opinion.

    • Family with children
      8.2

      Location and nice landscaping.

      Only one elevator available, so we have to walk long way to reach the rooms.

    • Older travelers
      5.8

      A good hotel, the location is good. The ambience is good. Some of the rooms are very small and are not comfortable like the one which was allotted to us. The breakfast was good and elaborate

    • Couple
      5.0

      I love the garden outside the Hotel and the lobby ONLY

      All the rooms made from wood and the ground too, So is very noisy. You will hear all the conversation who live next you. When someone around you walk or close his doer you will hear him, it was very bad experiences I will not live in it again.

    • Couple
      6.6

      you should be Chinese to be served well..

    • Couple
      9.2

      We really liked the buffet b'que dinner and the bicycle tour trip. Our guide was wonderful.

      We didn't like the fact that there were so many kids. Our room was in between a group of people who were leaving their doors open with kids running back and forth. The next day we were so happy to know they were leaving. But shortly after they left, more kids were running around screaming. Perhaps you should have a section of the hotel without kids.

    • Couple
      6.6

      Historical hotel with good design and atmosphere.

      It rained heavily and there was water drop from roof,

    • Group of friends
      9.2

      nice locatition and very friendly staff with some great facilities and food was very very nice

    • Older travelers
      7.4

      Location, food in the Grand Indian Restaurant and helpful staff.

      Rooms are in need of renovation.

    • Group of friends
      5.0

      It it just good looking hotel especially Lobby and outside of the hotel.

      The room is not good and not well renovated.The furniture are very old condition,some are broken with no change.The room is very plain decoration like the old house without renovation.The bath room is very old and has no decoration with the low level of water pressure.It is not absolutely worth with the money spending.

    • Group of friends
      8.8

      The hotel used to be an English Castel so the hotel design is kept as old English style hotel. The hotel is considered as the best hotel in that area and it is close to the lake and city shopping markets. The hotel staff are nice and friendly.

      The hotel doesn't have wifi connection on the room so you have to be in the lobby area for internet connection. The message in the hotel are not professional and they use a bad smell message oil.

    • Group of friends
      9.2

      Friendly& homely

      We only overnight, hard to say

    • Family with children
      7.4

      The hotel was excellent. My kids was very scared at first, they were sure that they were going to see ghosts!! Hotel very good, staff friendly the breakfast very good. The coffee shop was the only downside to the hotel. The service was slow and not that friendly. Also word of advice, the main restaurant has a dress code in the evening.

    • Family with children
      6.2

      fine hotel comparing to others at the same area but only issue is that they claimed there is A/C in each room but there was no A/C, moreover there was no refregrator

    How to reach hotel

    hotel The Grand Hotel - Nuwara Eliya Nuwara Eliya location
    Show big map »

    Hotel Address:

    Nuwara Eliya, Nuwara Eliya, Sri Lanka, 22200

    Get directions
    City Center
    • Nuwara Eliya
      1.3 mi
    Airports
    • Mawella Lagoon (DIW)
      16.2 mi
    • Mattala Rajapaksa (HRI)
      59.8 mi
    Restaurants
    • Grand Indian (cuisine: Indian)
      600 ft
    • De Silva Food Centre
      1700 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      95